Privacy Policy

Biohub – Privacy Policy

Last updated: 27 November 2025

This Privacy Policy explains how Biohub (operated by Fast Cheap Websites / inStyle Web Design in Australia) collects, uses and protects your personal information when you use our website, Biohub pages and related services.

By using our website or submitting your information, you agree to this Privacy Policy.

1. Who we are

“Biohub”, “we”, “us,” or “our” refers to:

Fast Cheap Websites / inStyle Web Design
Based in Australia
Email: angie@fastcheapwebsites.com.au

Biohub includes any Biohub-branded websites, such as hereismy.bio and related domains or subdomains.

2. What information we collect

We collect personal information that you provide directly to us, as well as some information collected automatically.

Information you provide

When you:

  • Enquire about a Biohub page
  • Purchase a Biohub package
  • Fill in a sign-up form or content form
  • Contact us by email, form or chat

…we may collect:

  • Name
  • Business name
  • Email address
  • Phone number
  • Social media handles and links
  • Website URL
  • Branding details (logo, colours, photos, bio text)
  • Payment-related information (e.g. payment confirmations from PayPal/Stripe – we do not store full card details)
  • Any other information you choose to provide in your message or content brief

Information collected automatically

When you visit our website or a Biohub page, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on pages
  • Referring site (e.g. Instagram, TikTok, Google)

This information is generally collected using analytics tools and cookies.

3. How we use your information

We use your information to:

  • Set up, build and manage your Biohub page
  • Communicate with you about your order, support requests and updates
  • Process payments and manage billing and renewals
  • Customise your Biohub design and content
  • Improve our website, services and user experience
  • Diagnose and fix technical issues
  • Comply with legal obligations and protect our rights

We do not sell your personal information to third parties.

4. Cookies, analytics & chat tools

Our website and Biohub pages may use:

  • Cookies to remember preferences and help the site function
  • Analytics tools (for example Google Analytics or similar) to understand how visitors use the site
  • Live chat tools (such as Tawk.to) to allow you to chat with us in real time

These tools may collect information such as IP address, pages visited and general device information. This helps us improve our services and support.

You can usually control cookies through your browser settings, but disabling cookies may affect how the site functions.

5. Third-party services

We may share necessary information with trusted third parties who help us deliver our services, such as:

  • Web hosting providers
  • Domain registrars
  • Payment processors (e.g. PayPal, Stripe)
  • Email service providers
  • Analytics and reporting tools
  • Live chat providers

These providers only receive the information needed to perform their services and are expected to handle your data securely and in line with applicable privacy laws.

If you click out from a Biohub page to external sites (e.g. Instagram, TikTok, YouTube, your own website), those platforms have their own privacy policies which we do not control.

6. Data storage & security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, including:

  • Using reputable hosting providers
  • Restricting access to admin accounts
  • Using secure passwords and security plugins

However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data retention

We keep your personal information for as long as it is reasonably necessary to:

  • Provide your Biohub service
  • Maintain records for billing, tax and legal purposes

 

Resolve disputes or enforce our agreements

If your Biohub account or hosting is terminated and your page is deleted, we may still retain limited records (e.g. invoices, emails) as required by law or for legitimate business purposes.

8. Access, correction & your rights

You can contact us at any time to:

  • Request access to the personal information we hold about you
  • Ask us to update or correct your details if they are inaccurate
  • Ask questions about how your data is handled

If you receive marketing or update emails from us, you can usually unsubscribe using the link in the email or by contacting us directly.

9. International transfers

Our services and some of our third-party providers may be located outside Australia or use servers in other countries. By using our website or services, you understand that your information may be processed in other jurisdictions where privacy laws may differ from those in Australia.

We aim to use reputable providers that maintain appropriate data protection standards.

10. Links to other websites

Biohub pages are designed to link out to your social media, websites and other platforms. We are not responsible for the content or privacy practices of external websites. We recommend you review their privacy policies before providing any personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after changes are posted will indicate your acceptance of the updated policy.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Biohub / Fast Cheap Websites / inStyle Web Design
Email: angie@fastcheapwebsites.com.au